Packard Health

Patient-Provider Partnership Agreement

Packard Health

As a Patient-Centered Medical Home, we are committed to your life-long health and wellbeing. We believe that to achieve this goal there must be a partnership between the patient and your medical provider (physician or nurse practitioner).

We will work together to...

  • Care for short term illnesses and manage long-term chronic diseases
  • Achieve and maintain your health over your lifetime

You will...

  • Be open and honest in providing your doctor with your health-related information
  • Agree to keep scheduled appointments at our office as well as with any specialists
  • Follow the medical care plan that is agreed upon at your office visit as best you can
  • Participate in developing an action plan to self-manage a chronic condition (such as diabetes, asthma, etc.) if applicable
  • Take steps to achieve a healthy lifestyle and get preventive services
  • Agree to ask questions if you do not understand any portion of your health care
  • Notify us if your insurance, prescription coverage or financial situation changes

Your Medical Provider will...

  • Respect your privacy and keep the information confidential
  • Offer appropriate medical advice and information based on current recommendations
  • Engage in an open and honest discussion of all treatment options
  • Seek opinions from high quality specialists, when needed, for your care
  • Help to keep your healthcare affordable
  • Ensure access to care after hours (by phone, urgent care or ER) if needed
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