{"id":4956,"date":"2020-11-30T21:58:11","date_gmt":"2020-11-30T21:58:11","guid":{"rendered":"https:\/\/packardhealth.org\/?p=4956"},"modified":"2026-04-20T15:08:45","modified_gmt":"2026-04-20T15:08:45","slug":"working-toward-20-20-during-a-global-pandemic","status":"publish","type":"post","link":"https:\/\/packardhealth.org\/es\/working-toward-20-20-during-a-global-pandemic\/","title":{"rendered":"Working Toward 20\/20 During a Global Pandemic"},"content":{"rendered":"
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Packard Health, like the rest of the world, has been learning how to best operate during a global pandemic. There have been many curves to navigate and flatten and, contrary to the year itself, clarity hasn\u2019t always been 20\/20. But, if nothing else, Packard Health has built a strong team and is overcoming challenges daily.<\/p>\n\n\n\n

As the only Federally Qualified Health Center<\/a> in Washtenaw County, we care for some of the most vulnerable people in the area. Our service area covers two of the hardest hit COVID-19 zip codes in the County, 48197 and 48198. Our central location and loss of a beloved staff member to COVID-19 compelled us to work even harder in response to COVID-19<\/a>.<\/p>\n\n\n\n

At the end of March, Packard Health began offering its 12,000 patients the opportunity to schedule telehealth<\/a> appointments to avoid unnecessary in-office contact. Since then, Packard Health providers have conducted almost 14,000 telehealth appointments.<\/p>\n\n\n\n

Packard Health\u2019s greatest response endeavor began in May with the opening of its COVID-19 testing site at Perry Early Learning Center<\/a> in Ypsilanti in collaboration with Washtenaw County Department of Public Health<\/a> and Ypsilanti Community Schools<\/a>. Since the opening, there has been an ebb and flow of activity, numerous weather concerns for our staff, and two relocations. The first site change was to Second Baptist Church<\/a> in Ypsilanti, thanks to the generosity of Reverend George W. Waddles, Jr. and his parish. <\/p>\n\n\n\n

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On November 9, Packard Health moved its COVID-19 testing site to its new drive-thru CarePort at 2650 Carpenter Road, Ann Arbor<\/strong>. The repurposed garage is open to patients and the public for COVID-19 testing as well as for flu vaccinations. Shortly following the move, the pandemic took another concerning turn, making our work and response even more critical.<\/p>\n\n\n\n

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In an effort to better share the realities of our frontline testing site, we kindly asked a member of our COVID-19 testing team, Emily Chapin, to share her experience:<\/p>\n\n\n\n

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