Packard Health is pleased to announce that we have received a grant from the Community Foundation for Southeast Michigan to help Washtenaw County residents keep their Medicaid health coverage.

The funding will support our Medicaid redetermination and work requirement assistance program, which will help patients navigate upcoming changes to Medicaid renewals and reporting requirements. The goal is to make sure eligible individuals do not lose their health insurance because of paperwork challenges or other administrative barriers.

Personalized Support for Medicaid Renewals

About 5,000 of Packard Health’s 15,500 patients rely on Medicaid for their healthcare coverage. This grant will allow us to expand our patient support services by funding a dedicated enrollment specialist who can help patients understand Medicaid requirements, gather needed documents, complete applications, and report work activities when required.

The program will also provide reminders through phone calls, text messages, mailings, patient portal messages, and in-person visits. Patients will have access to one-on-one support and educational materials available in multiple languages.

Reaching Patients Most at Risk

Special attention will be given to patients who may face extra challenges, including those with limited English proficiency, disabilities, housing instability, limited internet access, caregiving responsibilities, or irregular work schedules.

Advancing Health Equity in Washtenaw County

Over the two-year grant period, Packard Health expects to assist about 400 Medicaid-enrolled patients at our Ann Arbor and Ypsilanti health centers. By helping patients maintain their coverage, we can ensure they continue to receive primary care, behavioral health services, addiction treatment, and other essential healthcare services.

We are grateful to the Community Foundation for Southeast Michigan for its support and partnership in helping us advance health equity and improve access to care for our community.

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