Changes to Medicaid are on the horizon, and we want to make sure our patients have the information they need to stay informed and maintain their health coverage.

While some patients may be impacted by upcoming Medicaid changes, many Medicaid enrollees will not see any changes to their coverage. The most important step you can take right now is to make sure your contact information is current with the State of Michigan.

Update your mailing address, phone number, and email address in  MI Bridges or through your loca llocal Michigan Department of Health and Human Services (MDHHS) office. Keeping your information up to date ensures that the state can reach you if any changes affect your eligibility or benefits.

At Packard Health, we understand that navigating health coverage can feel overwhelming. Our team is committed to helping patients understand what these changes may mean and connect them with resources and support.

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As part of National Health Center Week, Packard Health was pleased to welcome U.S. Representative Debbie Dingell (MI-06) and U.S. Representative Analilia Mejia (NJ-10) for a discussion with staff and board members about the vital role community health centers play in improving access to care and the potential impact of upcoming federal Medicaid changes. Representatives Dingell and Mejia have been outspoken about concerns that proposed Medicaid reductions could affect patients, healthcare providers, and communities nationwide.

During the visit, Packard Health leaders shared the challenges community health centers are facing today and the concerns surrounding future Medicaid policy changes. The conversation focused on how Medicaid helps connect patients to primary care, behavioral health services, preventive care, and chronic disease management, and how changes to the program could create barriers to care for many individuals and families.

The discussion also highlighted the importance of strong local partnerships in advancing community health. Packard Health works closely with healthcare providers, schools, social service agencies, housing organizations, and other community partners to address both medical needs and the social factors that influence health outcomes. These collaborations help ensure patients have access to coordinated care, supportive services, and resources that promote long-term health and well-being.

National Health Center Week is an opportunity to recognize the essential work of community health centers and the partnerships that make that work possible. Packard Health was grateful for the opportunity to share the experiences of our patients and care teams and to demonstrate the important role community health centers play in strengthening the health of our region.

We thank Representatives Dingell and Mejia for taking the time to visit Packard Health, engage with our staff and board members, and discuss the future of healthcare access for the communities we serve.

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Packard Health is pleased to announce that we have received a grant from the Community Foundation for Southeast Michigan to help Washtenaw County residents keep their Medicaid health coverage.

The funding will support our Medicaid redetermination and work requirement assistance program, which will help patients navigate upcoming changes to Medicaid renewals and reporting requirements. The goal is to make sure eligible individuals do not lose their health insurance because of paperwork challenges or other administrative barriers.

Personalized Support for Medicaid Renewals

About 5,000 of Packard Health’s 15,500 patients rely on Medicaid for their healthcare coverage. This grant will allow us to expand our patient support services by funding a dedicated enrollment specialist who can help patients understand Medicaid requirements, gather needed documents, complete applications, and report work activities when required.

The program will also provide reminders through phone calls, text messages, mailings, patient portal messages, and in-person visits. Patients will have access to one-on-one support and educational materials available in multiple languages.

Reaching Patients Most at Risk

Special attention will be given to patients who may face extra challenges, including those with limited English proficiency, disabilities, housing instability, limited internet access, caregiving responsibilities, or irregular work schedules.

Advancing Health Equity in Washtenaw County

Over the two-year grant period, Packard Health expects to assist about 400 Medicaid-enrolled patients at our Ann Arbor and Ypsilanti health centers. By helping patients maintain their coverage, we can ensure they continue to receive primary care, behavioral health services, addiction treatment, and other essential healthcare services.

We are grateful to the Community Foundation for Southeast Michigan for its support and partnership in helping us advance health equity and improve access to care for our community.

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