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Mission and values

Our mission

To provide the best possible care to our patients and community, including people whose economic, social or cultural conditions might otherwise prevent them from accessing health care.

Our vision

A healthy community in which every individual has a dependable quality health care home.

At Packard Health, diversity, equity, and inclusion are at the core of who we are. Our commitment to these values is unwavering – across all of our work and is a promise to our community and the patients we serve. We know that having varied perspectives helps generate better ideas to solve complex health problems of a changing—and increasingly diverse—society.

Our core values

  • Health: We value health: a state of complete physical, mental, and social well-being
  • Excellence: We commit to providing excellence in patient-centered health care and in the operation and management of our organization
  • Justice: We believe that health care is a fundamental human right, and that all people are entitled to the resources necessary to maintain and support their health
  • Caring: We cultivate a friendly and respectful environment in which all who enter are treated with warmth, support, and dignity
  • Diversity: We are enriched by the cultural and economic diversity of our patients and staff, and we are supportive and respectful of each other’s differences
  • Partnership: We commit to developing effective partnerships with the Ann Arbor and Ypsilanti area community