Returning patient? Login to your MyChart patient portal.

MyChart Patient Portal

Login to Your MyChart Portal

MyChart is the best way to manage your health care. Login to your patient portal to communicate with your health care team, view test results and more!

Activate your MyChart Patient Portal

You must have an activation code to activate your MyChart patient portal. There are a couple ways to start:

  • If you used our Athena portal you received an email from UM Health-West (mychartadmin@umhwest.org) with instructions to sign up for your new Packard Health MyChart account. Simply follow the instructions in the email and you'll be all set.
  • If you didn't receive that email, you can get your MyChart activation code at your next office visit. Once you have the activation code, click "Sign up now."

What can you do in MyChart?

Communicate with your doctor

Get answers to your medical questions from the comfort of your own home.

Access your test results

No more waiting for a phone call or letter – view your results and your doctor's comments within days.

Request prescription refills

Send a refill request for any of your refillable medications. Coming soon!

Manage your appointments

Schedule your next appointment, or view details of your past and upcoming appointments. Coming soon!

View your billing account

See account detail, view statements, sign up for paperless billing and pay your bill.

eCheck-in

Coming soon!

MyChart Support

Click here to submit a MyChart support request. Technical support for MyChart is provided by University of Michigan Health-West.

Note: Packard Health's Epic software is hosted by University of Michigan Health-West. Packard Health remains a separate entity, and is not a part of UM Health-West or Michigan Medicine. Your medical record will continue to be held by Packard Health, but occasionally you may receive messages or technical support from UM Health-West regarding your MyChart account.